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Guide to Stevens student resources

College can be overwhelming for many, but Stevens offers multiple resources to ensure the safety and enjoyment for all students on campus, and to help ease the transition for first-year students. 

When handling academic responsibilities it is important to maintain contact with the Office of Undergraduate Academics (OUA). The duty of this office is to monitor the academic progress of each undergraduate, and provide general guidance alongside major-specific advisors. They provide programs such as the Reduced Load Program, which extends a student’s time from entrance to graduation from eight semesters to ten by allowing students to take one less technical course in each of their first two semesters, and make them up the summer following that student’s first year. The OUA has other programs in place to help students who are concerned with academics through tutoring, advisor meetings, and workshops. Other responsibilities of the OUA are: assisting students who are considering leaves of absence or withdrawal, supporting those who are returning from a leave of absence, and giving guidance to students interested in applying for prestigious scholarships, or research opportunities. To reach the OUA, you can visit in person on the ninth floor of Wesley J. Howe Center from 10 a.m. to 4 p.m. Monday through Friday or email them at undergraduateacademics@stevens.edu

In addition to the OUA, the Academic Support Center (ASC) also works with students to maintain a high academic standing. The ASC offers tutoring services, academic success workshops, and a Peer Leader Program, which is for first-year students to connect with knowledgeable mentors. They can be contacted at asc@stevens.edu

The Stevens Career Center is another important resource for all students. The Career Center hosts career coaching sessions, employer recruiting events, career education programming, and the Stevens Cooperative Education Program for Undergraduate Students, also known as Co-op. Co-op is a five-year, competitive program that integrates classroom education with real-world work experience. To contact the Career Center, they can be reached by phone at 201-216-5166, or by email at careercenter@stevens.edu

The library is home to multiple sources of information. Its goal is to promote information and media literacy while connecting students and researchers around the world. Study rooms are also available and can be reserved by students online. The library can be contacted via phone at 201-216-5200 or email at library@stevens.edu. For assistance with technical issues, visit TRAC, which is located outside of the library entrance. The walk-in hours for TRAC is Monday through Friday from 9 a.m. to 5 p.m. Requests received outside of these hours will be processed at the start of the next business day. The IT department and its related resources can be reached through email at support@stevens.edu, or phone at 201-380-6599.

At Stevens, the DuckCard serves as your ID, and gives you access to your meal plan, buildings, and DuckBills. DuckBills are a prepaid account that can be used to pay certain merchants. Most information regarding DuckCard services can be found on a student’s Transact eAccounts. The DuckCard Office is located in the Wesley J. Howe Center on the first floor, room 120, and can be contacted via phone at 201-216-5156, fax at 201-216-8324, and email at duckbills@stevens.edu

Apart from academics, the role of managing the student experience falls under the Division of Student Affairs and the Office of Student Life. Student Affairs encourages students to learn and grow outside of the classroom and their responsibilities include Residential and Dining Services, the Office of Student Culture and Belonging, Student Health Services, and the Career Center. Students can find them at the second floor of the University Center Complex (UCC) or email them at studentaffairs@stevens.edu. When it comes to exploring options for involvement such as student organizations, Greek Life, student leadership, civic engagement/community service, the Office of Student Life is who students should contact at student_life@stevens.edu. The Student Government Association (SGA) is a means of communication between students and faculty. Its goal is to enhance the quality of life for all students, and voice the concerns of the student body. They can be contacted at sga@stevens.edu

The Campus Police are responsible for protecting and serving the Stevens community. They work closely with the Hoboken Police Department and are available 24/7 to enforce New Jersey laws on campus. To contact them, call 201-216-3911 or email the Chief of Police, Timothy Griffin, at tgriffin@stevens.edu.

Counseling and Psychological Services (CAPS) is the center for everything mental health at Stevens. The staff consists of highly trained professionals who provide treatment, education, and consultation to anyone in the Stevens community who is concerned about a student. When asked about what kinds of problems students can bring to CAPS, Dr. Eric Rose, the Executive Director of Wellness and Director of CAPS, told The Stute, “The problems we see are so varied! Many students need help adjusting to a major life change (like starting college!) Others don’t feel able to manage their stress in a healthy way. Still others need some relief from symptoms of anxiety or depression.” CAPS has been working hard to provide students with better care whether by valuing confidentiality, implementing an online scheduling system, a Duck Support Network, or dedicated crisis counseling 24/7. 

When asked about what sets CAPS apart from other resources he stated, “the team at CAPS is pretty introverted – we love deep conversations and we’re good listeners which is probably why we do what we do for a career!” Dr. Rose also noted that the Office of the Secretary of Higher Education (OSHE) is providing free and unlimited teletherapy—guaranteed through April 1, 2024—for nearly all college and university students in New Jersey. Sign up by visiting https://app.uwill.com and use your Stevens email to register and get started today! If you need to reach CAPS, call 201-216-5177 or email caps@stevens.edu.

The Campus Awareness and Response Education (CARE) Team’s purpose is to raise awareness of community to know when students need help, teaching what action to take when students need help, and responding to a student in need in a way that is attentive to the safety and needs of the whole community and provides maximum support for the student you are concerned about. To reach them, email care@stevens.edu.

Title IX is Stevens’ policy to give equal opportunity to all students, regardless of a student’s identity. The policy also covers incidents of gender-based and sexual misconduct. Students are encouraged to report any sightings or experiences of Title IX violations to Coordinators and/or Campus Police. Director of Community Standards and Title IX Coordinator Stacy Fisher can be contacted by phone at 201-216-3383, and by email at sflowers@stevens.edu. Additionally, Director of Employee Relations and Compliance Xhiljola Ruçi Kluger can be contacted by phone at 201-216-3718, and by email at xruci@stevens.edu

If any of these resources interest you, please feel free to contact them through the methods provided, as they are here to help you succeed at Stevens.